Information We Collect
We may collect the following information:
- Email address
- Payment confirmation details (processed by Stripe)
- IP address and basic device information
- Account and access activity logs
- Support communications
Payment details are processed securely by Stripe and are never stored on our servers.
How We Use Information
Information is used to:
- Deliver digital services
- Provide account access and support
- Prevent fraud and abuse
- Maintain system security
- Comply with legal and payment processor requirements
Payment Processing
All payments are processed by Stripe. EpicSyncPro does not store full payment card details.
Stripe's Privacy Policy applies to all payment transactions.
Logs & Records
EpicSyncPro maintains system logs, access records, and delivery confirmations for:
- Security
- Fraud prevention
- Dispute resolution
- Legal compliance
These records may be used as evidence in payment disputes.
Information Sharing
We do not sell or rent personal information.
Information may be shared only:
- With payment processors (e.g., Stripe)
- To comply with legal obligations
- To protect EpicSyncPro against fraud, abuse, or disputes
Data Retention
Information is retained only as long as necessary for:
- Service delivery
- Legal compliance
- Dispute resolution
Customer Responsibility
Customers are responsible for providing accurate contact information. EpicSyncPro is not responsible for issues arising from incorrect or false information.
Third-Party Services
EpicSyncPro may link to third-party services. We are not responsible for their privacy practices.
Your Rights
Depending on your jurisdiction, you may request:
- Access to your data
- Correction of inaccurate information
- Deletion of your account data, where legally permissible
Requests may be subject to verification and legal retention requirements.
Changes to This Policy
EpicSyncPro may update this Privacy Policy at any time. Continued use constitutes acceptance.
Contact
Privacy-related inquiries can be submitted through official contact channels listed on epicsyncpro.com.