Discord — Live Support
Our primary support channel. Join the EpicSync Discord server to get direct help with installation, setup, account access, and troubleshooting.
Message EpicSync directly in the server for fastest assistance.
Join EpicSync Discord
Email Support
For account inquiries, billing questions, access issues, or any formal support requests, reach us via email.
We aim to respond within 24–48 hours.
Send Email
Website Contact Form
Submit a support request directly through our website. Use the contact form for general inquiries, partnership requests, or feedback.
Visit Website
Before You Contact Us
To help us resolve your issue as quickly as possible, please have the following ready:
- The email address used at checkout
- Your order confirmation or transaction ID
- A clear description of the issue you're experiencing
- Any relevant screenshots or error messages
Please allow reasonable time for our team to respond before initiating any payment disputes. Refer to our Terms of Service for full details.
Support Policy
EpicSyncPro provides customer support for all active customers. Our support covers:
- Account access and activation issues
- Installation and setup assistance
- Billing and payment inquiries
- General product questions
For the fastest response, we recommend using Discord for real-time help, or email for formal requests.